Duties & Responsibilities:
- Ability to plan and develop corporate travel itineraries or programs.
- Able to supervise and handle booking enquiries and customers requests from the channels comes through phone and emails, as well as providing solutions for any issue related to customers.
- Ensuring the compliances of relevant travel policies and procedures.
- Able to maintain trustworthy relationships with company's business service providers.
- Organising travel operations including reservations, transportation venue and payments collection to ensure smooth tour arrangement.
- Ability to work closely with resort/hotels operators for accommodation arrangement and other departmental support functions.
- Reporting to manager for tasks that may be assigned from time to time.
The Talent:
- Minimum Certificate or Diploma in Tourism or Hospitality studies or relevant field of studies.
- Previous experiences in customer service or hospitality industry preferred.
- Great problem-solving skills is an added advantage.
- Ability to handle multiple tasks simultaneously.
- Ability to work with minimum supervision.
- Excellent communication skills and service-oriented with good interpersonal skills.
- Proficiency in MS Office.
Perks & Benefits
- Commission and bonus
- Allowance (travel stipends, transportation, etc.)
- Convenient and free parking spot
- Nearby public transport
- Central location
- Medical insurance
Job Location
No. 89, Jalan Pudu Lama, 50200, Kuala Lumpur, Malaysia.
Click to view the location on Google maps
