About Cove: Cove is the new way to rent your home! Aligned with our mission, we’re a co-living start-up making it easier and more affordable for young people to rent in flatshares in which they can call it home. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Indonesia. We make the whole rental process seamless from end to end. Two of the many perks you get at Cove is that our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. The most exciting part is our tenants get matched with great flatmates and also have access to our community events around the city.
At Cove we go beyond to satisfy our customers where we also make efforts to have interactions with them in order to create millions of better homes. To achieve this, we are committed to always try to find new ways to improve our customer service as well as placing ourselves in their shoes to improve their experience with Cove. We encourage every individual to proactively suggest creative ways to find solutions when faced with problems and engage with other team members to influence each other to make things happen.
Job Title: Sales Intern
Job Type: Full-time Internship
Duration: 3-6 months
Start Date: ASAP
Location: Singapore
Reports To: Sales Manager
Role Purpose: To assist in the managing incoming leads of potential tenant inquiries. Negotiating and dealing with potential tenant to close out the booking of process.
Goal/Deliverables:
- Directly closing contracts on already qualified interested leads - end to end experience from nurturing to negotiating
- Own the booking process and ensure smooth handover from sales to community experience team
Core Responsibilities:
- Liaise with potential tenants to understand their requirements, share property information, arrange viewings and onboard them to Cove
- Leverage on sales best practices to convert leads during viewings and post viewing stage
- Collaborate closely with customer support team for lead insights.
- Collate leads or tenant feedback to drive continuous improvement for sales and marketing team.
- Help to continuously improve tenant experience
Requirements:
- Fresh graduate or penultimate student with relevant degree
- Experience and interest in Sales/Marketing/Customer Service roles
- Keen in exploring Sales Function in Startups
- 3 to 6 months commitment for the internship period
Core Skills/Competencies:
- Strategic-minded and Detail oriented
- Able to work independently and be part of the team
- High drive for results
- Ability to be flexible and deal with ambiguity
- Creative and resourceful
- Attention to detail
- Proactive and not afraid to go out of comfort zone
- Proficient in spoken and written English
What’s in it for You: Working for Cove gives you a great deal of opportunities to learn in an exciting young startup incubated through Antler. Co and you’ll be working directly with the three co-founders: Sophie, Luca, and Guillaume, where you’ll also get to experience first-hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. Everything you do matters and will add up to make an impact on the team so we will always appreciate the diverse ideas and inputs from everyone. We embrace your development in your journey with us. The team is fast-paced, hard-working, and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.
