Technical Product Manager (IT Infrastructure Services)
Job Description:
The Technical Product Manager leads product management of IT services and transforming IT infrastructure services to a product. Responsibilities include planning, opportunity identification, defining product vision, prioritization, and cross-functional collaboration. The role ensures optimized product portfolios and cost recovery, overseeing end-to-end design and development, and establishing standards for internal Product Owners.
Key Responsibilities:
Product Portfolio Strategy:
- Develop and execute a comprehensive product portfolio strategy aligned with business objectives.
- Drive digital transformation with the Project-to-Product (P2P) initiative.
- Identify growth opportunities, market trends, and customer needs.
- Define standards for the product lifecycle.
Product Development:
- Collaborate with cross-functional teams to map out product strategic goals.
- Formulate brand strategies, market penetration, and competitive intelligence.
- Drive product growth through business development assessments.
- Develop and implement new product pipeline strategies.
- Ensure partner products/services meet market usability.
Financial Management:
- Develop and manage product budgets, revenue forecasts, and cost projections.
- Determine pricing strategies balancing revenue and expenses.
- Analyze product costs and identify optimization opportunities.
- Conduct financial analysis and generate regular reports.
- Identify and assess financial risks, recommend mitigation strategies.
- Cross-Function Collaboration and Communication:
- Collaborate with teams, product owners, service providers, and stakeholders.
- Facilitate communication within the product team and stakeholders.
- Manage senior management expectations and communicate product updates effectively.
Qualifications:
- 5-10 years of product design, development, and management experience.
- 3-5 years of experience in the IT industry.
- Experience in a product/service owner role, including service description, costing, and scoping.
- Experience in finance management.
- Strong understanding of product development methodologies (Agile, Scrum, etc.) and the product lifecycle.
- Good understanding of digital infrastructure, architecture, integration, technological concepts, business drivers, and emerging trends.