Objectives of this role
- Serve as the eyes and ears of the office, providing information, answering questions, and responding to requests
- Ensure optimal use of office equipment, supplies, and inventories through preventive maintenance
- Maintain workflow by analyzing and refining standard operating procedures, such as scheduling, communications, and office layout
- Coordinate internal and external resources to expedite workflow
- Oversee and achieve organizational goals while upholding best practices
Responsibilities
- Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment
- Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes
- Plan, organize, and schedule company meetings in the office, off-site, and via videoconference
- Coordinate domestic and international travel arrangements for employees
- Maintain filing system, contact database, employee list, and inventory
- Order and oversee office supplies and food deliveries for group meetings
Required skills and qualifications
- High school diploma or equivalent
- Proven administrative experience
- Superb written and verbal communication skills
- Strong time-management skills and multitasking ability
- Aptitude for learning new software and systems
Preferred skills and qualifications
- College degree or equivalent
- Previous success in office management
- Experience managing budgets and expenses
- Experience developing internal processes and filing systems
- Comfortable handling confidential information
