Main Job Tasks and Responsibilities
- Has overall shift responsibilities and is accountable for the smooth running of the restaurant
- Lead and motivate staff in achieving sales targets, customer satisfaction and execution of promotions in outlet
- Develop and maintain the highest standard of service quality
- Ensure all cost expenses are well managed
- Involve, prepare pre-service meeting/roll call for staff
- Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
- Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager.
- Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
- Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers
- Evaluate the operations and procedures and suggest improvements
- Attend all meetings and training programs when required
- Monitor staff roster, transfers, overtime, annual leave, statutory holidays and staff appraisals.
- Able to work on Weekends and PHs.
Job Type
Full time, 6 Days/Week
Skills / Requirements
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent.
- At least 3 Year(s) of working experience in the related field is required for this position.
