- Conduct workshops and lead discussions with stakeholders on business requirements.
- Perform feasibility studies and fit or gap analysis on the customer’s requirements.
- Liaise with subject matter experts for the design of solutions and creation of functional specifications based on customer requirements.
- Perform system configuration and documentation.
- Perform unit testing and coordinate system integration testing with external parties.
- Coordinate and assist the customer during user acceptance testing (UAT).
- Manage and review documentation according to guidelines for the deliverables (test scripts, release notes, user training documents etc.)
- Conduct user training which includes preparation of the training documents.
- Provide support for cut-over activities during system go-live.
- Provide go-live support during the production stability period.
- Provide knowledge transfer to internal support for the smooth transition from project to support phase
- Assist in other ad-hoc project activities with assigned project manager
- Perform ad hoc tasks not limited to the list of responsibilities mentioned above
- To follow all company business operation and SOP at all times
- Participate actively in Health Safety and Environment programs and activities in order to achieve Company's KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly
- Maintain high standard of housekeeping at all times
Requirements
- 2 years of experience in the relevant field.
- Diploma in Computer Science, Information Systems,infocomm Technology.
- Able to communicate effectively with the ability to breakdown and convey complex information to diverse audiences.
- Able to collaborate with different stakeholders from internal and external.
- Demonstrate strong analytical skills, self-motivated, initiative taker and ability to work independently.
- Have a growth mindset and ability to multi-task and work well under pressure
