1. Require a Product owner with hands-on experience in AI/ML Chatbot and Voice bot, Contact Centre Transform tools like LivePerson, Genesys & Gen AI
2. Good Experience in Server-side languages like NodeJS, Python.
3. Experience in Pre-sales to handle RFPs & opportunities for solutioning and estimation
4. Understand Current Technical Landscape and extensive experience in Contact Center Ecosystems
5. Design and Development of Target State Architecture - Propose, Review and Finalize architecture design
6. Meet project objectives, providing systems that operate in a cost-effective manner
7. Technically hands-on in all solution to develop and also support post launch like Triaging and debugging issues and giving solutions.
8. Maintain quality and ensure the responsiveness of applications.
9. Good Understand with database such as MySQL, Oracle, and MongoDB.
10. Strong knowledge in conversational design, integrating chatbots with backend systems through RESTful services
11. Experience with restful services, SOAP.
12. Experience with chatbot & voice development and hands-on experience in Dialogflow, Microsoft CLU, AWS LEX
13. Hands-on on Contact Centre development platform like Genesys, LivePerson, Twilio.
14. Experience in using versioning tools like GIT, BitBucket, SVN.
15. Great organizational and time management skills.
16. Good Experience with Cloud hosting and storages in both AWS and Azure Cloud
17. Familiar with CRM systems like Salesforce, MS Dynamics
18. Hands-on Experience in Design and Development in Front End Technologies and Frameworks like Angular, React JS.
19. Providing technical leadership and support to software development teams
20. Familiarity with various operating systems (e.g. Windows, UNIX)
21. Implemented of security and data protection
22. Excellent interpersonal, communication, and collaboration skills.
To Apply:
Interested candidates, who wish to apply for the above position; please click the "Apply Now" below and send in your resume to <https://go.persolkelly.com/job/apply/6095>
We regret that only shortlisted applicants would be notified.
Seah Irvin | REG No : R23112821
PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394
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