About the Role:
As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
What You’ll Do:
- Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
- Acknowledge all client inquiries and collect work orders.
- Collect information reports to find out performance and progress status.
- File work orders, proposals, department files, and other paperwork submitted by vendors.
- Monitor activities that happen outside the building, such as proper waste disposal and recycling.
- Follow instructions, short correspondence, and memos, and ask clarifying questions.
- Respond to common inquiries or complaints from clients, co-workers, and supervisors.
- Handle incoming and outgoing calls.
- Receive visitors and inform them that visitors have arrived.
- Manage and maintain the upkeep of the front office/reception area so that is it presentable at all times.
- Act as an interface with clients, visitors, and guests.
- Execute all required financial-related work to deliver facility services to the Client's facility (e.g. sourcing quotations, creating purchase orders, maintaining tracker etc.)
- Read and understand the applicable Service Level Agreements, help achieve the Key Performance Indicators, and score favorably on the client satisfaction surveys.
What You’ll Need:
- High School Diploma or GED with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
- Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
