Job Title: QA Engineer
Location: 970 Toa Payoh North, #03-06/07/08, Singapore 318992
Job Type: Full-time
About Willowmore:
We are a centrally located start-up technology company, specializing in Smart Access Digital Locks and we are currently experiencing strong growth. As the company scales, we are looking to hire within our Operations Department and find someone who can support us through our next phase of development.
Job Summary:
We are seeking an experienced QA Engineer specializing in electronics solutions to join our team in Singapore. The ideal candidate manages testing activities of products and providing assurance that the quality of hardware manufactured and delivered to our customers is compliant to the standards as specified. The role will also require candidate to manage manufacturers including product delivery (import and export), to and from manufacturer and customer.
Responsibilities:
· Define test strategy and test plan, create tests cases based on requirements and design documentation. Ensure requirement traceability and complete coverage.
· Approving manufacturing process proposed by manufacturers as well as review and approve testing done by manufacturer.
- Perform product qualification test (end to end) to ensure that product is completely error-free and in line with requirements.
- Ongoing review and reporting of products performance by end customers as gathered by our systems, including detailed analytics of logged errors and performance in our database.
- Proactive ability to troubleshoot, recreate errors found in the field and recommend appropriate fixes
- Ensuring products manufactured meet all the required certifications in respective regions.
- Analyze logs report from manufacturer to investigate test and production defects, report incidents using a defect management tool, and monitor them until they are resolved.
- Produce documents related to testing including test report and release notes etc.
- Be the main contact with manufactures and manage them delivering what Willow more requires.
- Automate test to make them reusable.
- Liaise with internal Engineering Teams (Firmware/Application Development/Back End Server team) to ensure they deliver their respective pieces to ensure Product can go into service as intended when intended.
- Manage end to end logistic from supplier to customer (DO, BoL, COO)
· Provide technical & operations support to customers should service performance be required
· Manage technical product specification and updates.
· Manage Product training and documentation associated with Hardware and how to use it.
· Review results and deliverables of continuous firmware, application and software testing to enable product to be successful used by end customers
Requirements:
- Degree in Firmware/Electrical / Electronics / Computer and/or IT.
- 5 years or more working experience, prefer in manufacturing environment
- Experience with complicated system testing involving both hardware and software in related field, preferably within the industry parameters of Willowmore
- Experience with defect management system is desirable.
- Leadership, self-motivation, proactive and strong relationship building skills
- Demonstrated ability to lead and control manufacturers to deliver what is required
- Hardworking, willing to learn and able to pick up skills quickly.
- Fluent proficiency in Mandarin written and spoken.
- Knowledge of Bahasa desirable.
- Ability to identify and solve complex problems, spot opportunities and work in support of other teams such as technology and sales team.
- A strong desire to promote and implement positive change within the business processes.
At Willowmore, we encourage and foster innovation and a continuous improvement culture. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a highly motivated and results-oriented individual with a passion for operational excellence, we invite you to join as QA Engineer at Willowmore Pte. Ltd. Please submit your resume detailing your relevant experience and qualifications, to [email protected]. We thank all applicants for their interest, but only those selected for an interview will be contacted.
