Position title: Management Executive
Reports to: Store Manager / Area Operations Manager
Position summary: The Sandwich Artist® greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.
Tasks and responsibilities:
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
- Demonstrates a complete understanding of menu items and explains them to guests accurately.
- Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
- Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
- Prepares food neatly, according to formula, and in a timely manner.
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
- Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up
- Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning
- Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.
- Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.
- Task to be in charge of a shift.
- Performs light paperwork duties as assigned.
- Completes University of SUBWAY® courses as directed.
Prerequisites
Education: Bachelor Degree from recognised university.
Experience & Skills: No pre-requisite experience. Ability to understand and implement written and verbal instruction.
Physical: Must be able to work any area of the restaurant when needed and to operate a computerised Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
