At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!
What you’ll do:
- Partner with non-technical stakeholders to understand their analytical needs, help confirm data metrics and build data frame by asking the right questions, document and prioritize requirements
- Design, write and support extract, transform, and load (ETL) processes of user tracking data (e.g. customer lifecycle, segmentation and migration), deliver insightful data findings for business success
- Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining
- Support gathering of additional data for ad-hoc analysis as needed
- Recommend different ways to constantly improve data reliability, efficiency, and quality
What you’ll need:
- BS/MS or higher degree in mathematics, computer science or other technical/quantitative discipline
- Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, Python, R, and Excel
- Experience with BI tools such as Tableau / Power BI
- Excellent verbal and written communication skills, including the ability to communicate complex data findings in a structured and clear manner to a non-technical audience
- Self-starter and entrepreneurial spirit with hands-on approach towards business
