about the company
Our client is a US healthcare company with a broadly diversified business across consumer, pharmaceutical and medical device segments. They have an annual turnover of US$70 billion, with more than 125,000 employees across 60 countries with a heritage of more than 130 years.
about the job
The IT CRM specialist based out of Singapore will be the Subject Matter Expert for Technical services CRM Commercial projects. In this role, he/she is responsible for working with business analysts, developers and stakeholders to design and implement CRM solutions. He/She will play a crucial role in various aspects of the CRM integration and implementation including architecture, design, system testing, and user acceptance testing. He/She will lead the effort to document technical requirements, architecture, and design of deployment and integration of the CRM solution. As a CRM specialist, He/she will guide and mentor the project team and always communicate closely with the rest of the technology development teams, including keeping stakeholders informed of technical/functional progress and risks.
skills and experience required
- Bachelor’s degree in the field of Information Technology, Computer Science, Business or related field.
- Minimum 7 years of Business and Information Technology systems functional , development and integration experience.
- At least 5 years of Salesforce/Microsoft dynamics project experience as well as experience in systems integration environments with large, complex third-party solutions
- Demonstrative success with large Microsoft Dynamics/Salesforce.com /integration project
- Excellent knowledge of Salesforce.com architecture and data model
- Experience in Agile development methodologies
To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)
