Report to the Restaurant Manager or a management staff appointed by the Company
· Support and assist the Restaurant Manager in managing the restaurant
· Deputise in the absence of the Managers
· Supervise a team of service crew to ensure the restaurant smooth operation
· Handle cashiering duties and to do banking duties
· Conduct interview for new hires
· Guide and train new / existing Service Crew
· Constantly motivate and cultivate a team spirit
· Maintain utmost service standards and discipline / grooming among the service staff
· Assist in crews’ performance appraisals and confirmation
· Conduct daily check list
· Constantly obtain customer feedback to ensure satisfaction
· Attend to customer complaints (if any)
· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take
· Adhere to Company’s standard operating procedures
· Any other appropriate duties and responsibilities as assigned.
