Responsibilities:
Overall Management:
- Responsible for the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes Business, Contractor, Professional Services (Suppliers) resources as well as Operations).
- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the Programme.
- Identify and schedule Programme & Project / Work stream deliverables, milestones and required activities and tasks. Understand interdependencies between Technology, Operations and Business needs.
Stakeholder Management: Work hand in hand with Business Project Managers and Technical Delivery Managers to manage stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment.
Scope Management: Manage all changes to the agreed scope of work. Review and assess all changes and impact to timeline and ensure all changes are approved by Programme Steering Committee (PSC) or appropriate Governance forum(s), including any Design Authority, Product Committee or similar.
Project Governance: Prepare Investment Approval requests and manage approval of Programme(s). Organise and facilitate PSC meetings, chair Project Working Group (PWG) meetings, including attendees from all required countries across the Region.
Risk and Issue Management: Manage the overall Programme risk profile, track risk/issue aging, work-through escalations, change governance and related issues. Implement the risk mitigation / issue resolution plans.
Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology (SDLC) is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach.
Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organisation across the enterprise with the right quality and consistency in content. Implement Project & Programme communication plans and review status reports prepared by Project personnel and modify schedules or plans as required.
Pre-project Planning: planning and managing the process with all key stakeholders to identify requirements for new projects and to manage the process up to the delivery of a project investment proposal to the Investment Committee.
Requirements:
- Bachelor's Degree in Computer Science.
- Demonstrated 10-18 years' progressive management experience, including large-scale Project Managment.
- Experience working in Financial services sector (or banks).
- Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results, and managing risk.
- Project / program management leadership including scope, schedule, budget, quality, risk, communications, procurement, human resources, and integration management.
- Proven competency in strategic leadership, executive communication and influence, organizational agility, cross-team collaboration, drive for results, and written and verbal communications.
- Demonstrated leadership abilities; effective in matrix management and team building.
- Strong communication and interpersonal skills. Ability to speak to technical-level staff and summarize communications for business stakeholders and executives.
- Strong organizational skills, the ability to perform under pressure and management of multiple priorities with competing demands for resources.
- Change driver – Significant experience in managing and driving change.
- Highly effective in managing the risk and cost implications of IT contracts or contract negotiations.
- Ability to act as in a consultative manner with both business and IT leaders to align strategy.
- Knowledge in technical program management methodologies.
- Demonstrated experience building, mentoring, and growing technical program management or engineering teams of 100 or more.
- Experience taking ownership and delivering results in a fast-paced, dynamic environment.
- Solid understanding of Agile/Scrum methodologies, Project Management, Software Development Life Cycle, Software Quality Assurance methodologies, and familiarity with project management tools and bug/issue tracking system.
