Job Description
- Provide optimal customer experience over the phone
- Handle email enquiries and live chats in accordance with Service Level Agreement
- Follow up on outstanding cases in a timely manner
- Provide feedback to the Team Lead on issues for improvement
Job Requirements
- Min N level and above
- Preferably 2-3 years of customer service experience in a call centre environment
- Comfortable to work rotating shift hours, including weekends and public holidays
- Passionate in working with person with disabilities
Interested applicants, please feel free to reach out to us at my email address [email protected]
EA Reg No.: R143643 | EA Licence: 17C8713
