Job Responsibilities
- Management of the daily work flow of all core warehouse & dispatch requirements for an extensive product range.
- Maintain and ensure adherence to occupational health and safety policies and procedures.
- Supervise picking of goods for delivery and assigning deliveries to the appropriate delivery team(s).
- Scheduling/routing of local deliveries or store pickups.
- Liaise with vendors/forwarders on logistics arrangements and container unloading/loading.
- Manage stock placement and maintain a well-organised, clean warehouse, including accounting for and disposal of damaged stock.
- Conduct cycle-counts and report, investigate and resolve stock shortages and inventory errors on a regular basis.
- Manage inter-company stock transfers including to and from Singapore or Penang.
- General maintenance of delivery fleet and MHE, including scheduling of regular equipment/vehicle maintenance or replacement.
- Ensure timely order fulfilment and customer satisfaction.
- Ensure accurate receiving and picking process.
- Attend to human resource matters for all warehouse and delivery personnel, including staff discipline, settlement of disputes, leave management etc.
- Supervising, coaching and training of warehouse staff towards continuous improvement and development.
- Ensure adherence to good work safety practices.
- Work closely with the branch’s sales team to develop an effective logistics team structure, processes and operational framework to support the execution of the Company’s sales strategy.
- Provide feedback to the Company’s Senior Management on areas for improvement with regard to operational issues (logistics, manpower requirements etc).
- Identify potential cost savings and expenditure.
Job Requirements
- Strong management, leadership, decision making and communication skills.
- Computer literacy
- Great customer service attitude
- Minimum 3 years’ work experience in FMCG warehouse environment
- Experience in working within a Very Narrow Aisle warehouse setup
- Excellent time management & organizational skills
