Job Description
The Retail Sales Assistant will oversee the daily operations of the retail shop @ Takashimaya B2 to ensure its overall success. He/she will be required to assist customers with their inquiries, ensuring excellent customer service and have the ability to maintain effective communication with the management on relevant matters.
Key responsibilities
- Providing excellent buying experience to our customers by offering product recommendations and sharing of product knowledge
- Conduct a weekly stock-take to ensure sufficient stocks in the shop
- Handle customer complaints professionally and escalate issues to management when necessary
- Handle cashiering and accurately process transactions
- Assist with packing of retail packaging whenever necessary with proper labeling and sealing of the products
- Restock shelves and ensure that all products on display are organized and compliant with regards to product labelling
- Maintain cleanliness of the outlet and storeroom at all times
- Ensure there is always sufficient stocks in the outlet
- Record keeping and reporting as per required by the company
Requirements
- Min 2 year of working experience in similar field
- Attention to detail
- Has a spirit of excellence
