We are looking for a Lead Cloud Infrastructure Architect (LCIA) who will be responsible of delivering best in class services to our CSS Customers running their solutions on Oracle private, public, and multi-cloud environments.
What You'll Do
- We are looking for a Lead Cloud Infrastructure Architect (LCIA) who will be responsible of delivering best in class services to our CSS Customers running their solutions on Oracle private, public, and multi-cloud environments.
- Become Customer Trusted Advisor. With extensive problem resolution skills, LCIA is accountable, trustworthy, and able to build lasting relationships with the team members, other Oracle teams and the customers at different levels of the reporting line up to CIO or equivalent business owner. Work closely with customers to align their business and industry requirements at different stages of their Cloud Journey to deliver high value services aligned with Oracle’s best practices and service delivery standards.
- Leading CSS’s highly experienced delivery teams by providing technical governance and guidance.
- Ensure successful handover from Implementation toward operations making sure the implemented infrastructure solution will fit the customer requirements.
- Work closely with different CSS teams making implementation and operation of customer’s Mission critical environment a success.
- Be the Oracle Cloud infrastructure Delivery authority to ensure that customers make informed decisions regarding scope to achieve beneficial infrastructure solutions cost effectiveness, quality, and reusability.
- Assess and analyse customers cloud infrastructure needs to make sure that Oracle solutions meets the customer’s objectives.
- Providing technical guidance on Oracle cloud and hybrid solutions to customer and other Oracle team members to underpin successful delivery.
- Support solutions around multi-cloud and hybrid cloud setups.
- Market awareness around not only competitor’s technologies, but new technologies.
- Keen to develop into new emerging technologies and providing structured awareness to CSS teams and customer on how to adapt.
- Working closely with Customer Success Managers ensuring the IaaS (and PaaS) customers are deriving value from their investments and ensure very high subscription renewal rates.
- Align with the JAPAC PaaS/IaaS teams to contribute and leverage key learning’s.
- Apply industry and Oracle best practices, product knowledge, and business acumen.
- Undertake research, investigations, and developments in Oracle cloud technology in an appropriate way and communicate the findings to the relevant interested stakeholder groups to inform business decisions.
- Ensure Oracle cloud technologies are leveraged appropriately using best practices.
- Be a key contact for new business opportunities by supporting our presales team. Identifies and promotes opportunities for sales of Oracle products and services to support business growth.
- Work with the services sales teams where required to assist at pre-sales level around defining scope, LoE, technical guidance and at high level technical program/project level delivery methodology.
- Actively lead and contribute to strategic programs and initiatives, including innovations.
- Provide advice and guidance on OCI IaaS architecture and security.
What You'll Need
- Overall good knowledge of Oracles private, hybrid and public cloud solutions.
- Experiences in multi-cloud deployment.
- Strong knowledge of Oracle Cloud Infrastructure (OCI) services and architecture
- Strong knowledge of OCI IaaS Oracle recommended practices for the workloads onboarding and/or running on OCI IaaS
- Strong knowledge of physical and SDN network technologies.
- Experiences in building, configuring, managing, and monitoring networking and IP infrastructure in major cloud provider (OCI, AWS, Google Cloud Platform, Azure, etc.).
- Awareness and knowledge of networking and latency considerations for different workloads.
- Ability to architect for high availability, fail-over & disaster recovery in public or hybrid cloud environments.
- Good automation process and technology experience around DevOps, GitOps, AI/ML, microservices
- Strong understanding of cloud security.
- Good knowledge of relevant open-source cloud technologies
- Be familiar with KVM, AWS, Azure, SoftLayer and OpenStack.
- Experience in develops, configurable, deploys and maintains cloud security and systems in support of information security operations.
- Knowledge of Cloud native design solutions
- Good Understanding of Oracle Database, Oracle Middleware and PaaS services
- Understanding of Applications landscape and SaaS Solutions
- TOGAF10 certifications
