- To lead and manage the transformation initiatives to drive organizational change and improve performance
- To assist senior management in transforming the office through the use of appropriate technology and systems
- To work with stakeholders to identify opportunities for transformation, develop strategic plans, and oversee the implementation of change initiatives. For example, map out departmental workflow and processes, and identify potential areas for streamlining and automation to effect efficiency gains and to enable effective corporate planning
- To work with internal stakeholders to evaluate and recommend suitable solutions
- To build and develop a team to drive the conceptualising, evaluating and implementation of such solutions
- To manage the whole process from both the technical side and also the human perspective, including resistance to change
- To innovate, provide and implement ideas for continuous improvement
- To develop technical end-user documentation and training for staff
- To develop and implement appropriate training to staff who provide direct support to departments
- To manage timeline and budget for projects
Skills and Experiences Required
- Degree in IT or equivalent
- 2 - 5 years of relevant experience in digital transformation and people management is preferred
- Good communication skills
- Good team management skills
- Knowledge and experience in:
- Project management
- Business analysis, enterprise applications and solutions
- Problem resolution
- Vendor management
