The Group
Powered by the vision of connecting businesses worldwide to transact with ease, Henatenn is an Integrated Omni-channel Commerce and Supply Chain Solutions Enabler that Harnesses Evolving Technological Innovations.
The group comprises three distinct affiliates that offer a comprehensive range of solutions for the beauty and fragrances industry to include:
- NEFERTI Global Supply Chain Solutions for businesses
- NOVELA Premium Consumer Retail and Cross-border E-Commerce
- DTB Brand Acquisition, Distribution and Marketing
Customer-centricity and Warmth are deeply ingrained in the Henatenn DNA. Relationships with partners and customers are highly valued, with many lasting over a decade one of the key reasons why the company has enjoyed sustainable growth through the years.
Internally, it translates to being an equal opportunity and nurturing organisation. Henatenn invests in its employees, giving them room to be creative, grow and excel, which has resulted in a high-performance team that stands united and collaborative. Everyone is empowered to overcome challenges and celebrating success together has become a part of its culture.
With an established unique supply chain and distribution system that solidified over the years through continual innovation and customer interaction, the group has seen revenues exceed SGD 100 million annually.
In the last decade, the group has successfully planted its footprint outside its Singapore headquarters, Henatenn is on-track to achieving its dream of global omni-presence.
Logistics Coordinator
Job Overview:
- We are seeking a highly organized and detail-oriented individual to join our team as a Logistics Coordinator, with a focus on export operations. The ideal candidate will have a strong understanding of international shipping and logistics processes, ensuring seamless and efficient export activities. The Logistics Coordinator will play a crucial role in coordinating shipments, managing documentation, and liaising with various stakeholders to ensure the smooth flow of goods from origin to destination.
Key Responsibilities:
Export Planning and Coordination:
- Develop and execute export logistics plans to meet customer requirements and compliance standards.
- Coordinate with internal teams to ensure timely production and availability of goods for export.
- Plan and optimize export routes to minimize transportation costs and delivery timelines.
Documentation Management:
- Prepare and manage all export-related documentation, including commercial invoices, packing lists, and shipping instructions.
- Ensure compliance with international trade regulations and maintain accurate records for customs purposes.
- Collaborate with customs brokers to facilitate smooth customs clearance processes.
Carrier Management:
- Negotiate and liaise with international carriers to secure competitive shipping rates.
- Coordinate transportation bookings and monitor the movement of goods throughout the export process.
- Resolve any transportation issues or delays proactively.
Communication and Stakeholder Engagement:
- Act as the primary point of contact for international customers and vendors regarding export logistics.
- Collaborate with sales, customer service, and warehouse teams to ensure alignment on export activities.
- Communicate regularly with freight forwarders, customs officials, and other relevant parties to address any issues and provide updates.
Compliance and Regulations:
- Stay informed about changes in export regulations and trade compliance requirements.
- Ensure that all export activities adhere to legal and regulatory standards.
- Implement and maintain best practices for export compliance within the organization.
Order Processing
- Process order allocation in the WMS system
- Resolve order processing issues.
- Monitor and resolve system posting and any system interface issues between systems.
Miscellaneous
- Support any logistics / warehouse-related activities as assigned by the supervisors
Qualifications:
- O Level
- Proven experience in export logistics coordination
- Strong knowledge of international shipping regulations and customs procedures.
- Excellent organizational and multitasking abilities with meticulous attention to detail.
- Effective communication and interpersonal skills to work collaboratively with internal teams and external stakeholders.
- Proficient in using logistics management software and Microsoft Office applications.
- Familiarity with ERP systems is a must.
