Team Summary
The Visa Digital Enablement Platform Product is responsible for the enabling wide range of visa’s value-added services through various digital channels (Mobile App, Web App, SDK, APIs), to help accelerate the digital adoption for Visa Clients globally. This team is also responsible for identifying and building innovation solutions working closely with Technology, Commercialization, Design and Architecture as well as other key stakeholders to ensure the solution can be deployed globally.
What a Sr. Manager, Digital Enablement Platform at Visa:
The Sr. Manager, Digital Enablement platform is responsible for the global product requirement definition, execution, and client enablement of numerous digital initiatives. This role will contribute to the product development of multiple digital products with primary focus on Visa Loyalty Platform and Visa’s Campaign Solutions.
Reporting to the Director, Digital Enablement Platform in NA, the Sr. Manager, will manage the global product development of a various Digital Enablement and Loyalty Solution and backlog of multiple scrum teams located in Singapore and various team across the globe.
The Sr. Manager will work as part of a Digital Enablement Product team co-located with the Loyalty Engineering team in Singapore but will also leverage scrum teams from other product groups, functions, and geographies, as well as working closely with various platform partners and regional and global counterparts to achieve our revenue and product deployment goals. The role also involves being both an advocate for our partners internally and acting as the partner specialist to Visa clients. You will develop the global solution for client’s problems across regions, ensuring the solutions and their content are easily understandable and consumable both internally and externally.
Why this is important to Visa.
Digital Enablement Platform Solutions are an integral part of Visa’s business across the globe and will expand significantly in terms of importance and financial impact in the coming years.
To increase stickiness and loyalty of our client, it is more important than ever for Visa to develop, deliver and manage a set of capabilities that help our clients adopt digital solution faster and stay relevant in the market.
A key element of delivering for our clients and their consumers is providing solutions ‘where consumers are and in a way that they are motivated to use them – this means ensuring that the solutions we develop are digitally enabled and adopting a ‘digital first’ approach to execution.
Projects you will be a part of:
- Leading Visa’s Loyalty and Digital product development working with various stakeholders across Visa.
- Identify consumer trends, habits and preferences that inform future digital enablement solution development and partnership strategies.
- Development and roll out of Loyalty and digital solutions across all regions.
- Work with Visa commercial partners to ensure the maximum financial and strategic benefit of the partnership, ensuring clear articulation of the value proposition for clients, development of sales kits and go-to-market processes.
- Work with external and internal stakeholders to identify platform enhancements requirements to improve the overall customer experience.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
