Operations Executive (East, Healthcare, $4K) HWX

Job Responsibilities

• Assist the Operations manager in maintaining the operations system and processes of various services to effectively support the hospital in delivering its services. The services include but not limited to:
  a) Laundry and linen services
  b) Food services
  c) Bed Management Unit
• Provide general support to the COO on all operational matters pertaining to the services under the departmetn
• Assist in the development and maintenance of a filing system for the current as well as new services and pilot projects, participating in the setting up of work processes, operations systems and procedures to effectively support the new services.
• Support Operations Manager in contract management, generate monthly reports to monitor the trend of expenses, performance satisfaction and ensure quality and continuous improvement.
• Keep track of the expiry and renewal of all service/maintenance contracts for Operations, including the sourcing for quotation and preparation of vendor evaluation.
• Support the inpatient meal processes, food quality and patients’ experience and attend to the feedback from ward staff, patients and patients’ families.
• Support the linen and laundry processes and ensure that there is sufficient par level and stockpile of linen for the wards.
• Work closely with the infection control team and conduct inspection on food services (inpatient and retail services) and linen and laundry services.
• Assist therapists in SMF application, order mobility devices, consolidate payment, submit quarterly funding claims and data submission to the Ministry of Health.
• Assist in operating the pandemic and business continuity plans in connection with the hospital-wide response plan in theevent such plans need to be activated.
• Participate in quality improvement initiatives and projects.
• Keep track of the expiry and renewal dates of all licenses and accreditation; submit renewal applications.
• Assist the Operations Manager in the coordination for the internal and external audits and inspection.
• Arrange meetings and minutes writing.
• Assume other responsibilities relevant to position as delegated from time to time including work relating to the expansion of services and development of new services or new projects

Requirements:

• min. Degree or equivalent from a recognised institution is required.
• At least 3 years of working experience in healthcare operations is needed.
• Must demonstrate initiatives; able to work in collaboration with other professionals in the multidisciplinary hospital team.
• Should have good communication and interpersonal skills and be able to relate well with colleagues and external partners.
• Adequate knowledge of IT is essential as the hospital moves into an electronic records environment.

Interested candidates please send updated resume to:

[email protected]

Subject: Operations Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Regstration: 99C4599