- Handle inbound enquiries from customers on banking products and services.
- Understand customers' needs and provide 1st call resolutions.
- Solicit customer feedback, identify problem trends and recommend improvement actions.
- Other administrative duties
Requirements:
- Minimum 2 years of customer service working experience.
- Customer-service oriented
Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
