Lead Professional Services Consultant (Security)

Responsibilities:

- Assisting engagement specialist to scope complex Thales products’ deployment.

- Set up conference calls with customers to review deployment plans, pre-requisites and best practices

- Provide onsite or remote consulting services and support to Thales customer with a focus on high quality, accuracy and customer satisfaction

- Record project activities in the department project management application

- Develop and deliver technical hands-on product deep knowledge transfer to customers

- Track and ensure successful completion of high impact projects by creating project scoping plans, design guides and relevant documentation

- Function as technical point of contact for customer deployments and as a mentor for other team members

- Delivery of customer engagement in the area of HSM, CipherTrust, SafeNet Trusted Access, and/or PKI

o Design – Role, Policies and Procedures

o Documentation and hands on deployment including hardware security modules

- Provide training and knowledge transfer

- Provide strong product and professional services solution presentation to difference audiences, internal and external.

Requirements:

• B.A./B.S. degree required (preferably Computer Science, Information Services or a related field).
• 5+ years as Security Technical Consultant
• Experience in onsite and remote projects delivery model.
• Able to deploy all CPL products: Thales HSM family, Key management products and authentication
• Knowledge of Authentication and Identity management solutions

o Experience Two Factor Authentication Using one time passcode

o Experience Understanding of RADIUS authentication

o Experience of SAML Authentication- Identity Provider – Service Provider

o Experience of traditional user directories, AD, Sun Directory, etc.

o Experience of LDAP Configuration, deployment and consumption of services

o Strong experience of ADFS

• Knowledge & background in Cryptography and Security, including PKI, digital signature, encryption, certificates, HSM and cryptographic APIs (PKCS#11, OpenSSL,…)
• Experience in Key Management Interoperability Protocol (KMIP)
• Experience in networking principles and protocols
• Experience in database administration (mainly Oracle, MySQL, MS SQL, DB2, and/or Informix)
• Experience with Linux/Unix system administration.

o Comfortable with shell scripting, Linux file systems.

o Experience with SE Linux a plus.

• Experience with Windows server administration.

o Comfortable with Active Directory, power shell, NTFS administration and group policy administration.

• Experience with virtualization – VMWare, Xen, KVM and/or Docker a key skill
• Experienced with cloud environments (AWS, Azure, VMWare)
• Experience with firewalls and routing tables. Cisco experience a plus.
• Understanding of the principles of both cloud technologies and on-prem application security, including public key infrastructures.
• High energy, flexible, pro-active and excellent resistance to stress
• Verbal and no verbal communication, listening:

o Ability to present solutions, rather than problems

o Ability to express complex ideas in a manner befitting the audience.

• Team-working
• Negotiation: A strong “can do” attitude. Willing to accommodate and innovate to ensure customer satisfaction.
• Problem solving
• Customer driving
• Customer crisis management
• Able to manage complex projects