Fuction and duties
- Drive the highest levels of quality towards our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd
- Drive performance with the Areas by exceeding Quality promises and KPI deliverables
- Pricing excellence, e.g. FAK and PRIA
- Revenue Management projects e.g. RAPP and ACCT, Unrated shipments, D&D etc.
- Tariff maintenance (Inland only)*
- Local surcharge maintenance
- Freight & NAC audit coordination & follow up
- Non-manifested rebates
- D&D improvement
- Quotation and RA quality monitoring
- Cargo and customer mixing
- Participate in RPM (Regional Performance Management calls) and coordinate actions with the Area accordingly
- Data analysis for Revenue Optimization
Qualifications and Technical Job Requirements
- University degree or several years of experience performing quantitative business analysis with a background in either revenue management or analytical function
- Strong analytical skills and mathematic proficiency, to include advanced statistics and probability modelling, as well as linear algebra.
- Mastery of analytical tools, including spreadsheet modeling, Microsoft Access or other database software, statistical analysis tools (e.g., SAS, SPSS), and computational software
- Understanding of network economics, business models, and pricing / RM methodologies
- Ability to think quantitatively, quickly analyze reports and data to prioritize opportunities
- Comfortable processing data and drawing actionable conclusions to move forward
- Able to drive consensus among key stakeholders with diverse needs and interests
- Demonstrates well developed influencing skills
- Deep understanding and familiarity of HL Systems - FIS etc
