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Jobs in Singapore   »   Jobs in Singapore   »   Guest Relations Officer
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Guest Relations Officer

Wanderwonder Hospitality Pte. Ltd.

Wanderwonder Hospitality Pte. Ltd. company logo

Why Join us?


  • Jump on board with our dynamic, youthful team, where every day feels like a gathering of friends and delivering reimagined luxury hospitality is our ultimate mission.


  • Plant the seeds of your career and watch them flourish with ample opportunities for growth and advancement within our company—your journey starts here, but the sky's the limit.


  • Bask in the warm embrace of our supportive work environment, where your ideas sparkle like confetti and your efforts are applauded like a standing ovation.


  • Immerse yourself in the whirlwind of boutique hospitality, where every sunrise holds the promise of discovery and every obstacle is a chance to rewrite the script of success.


RESPONSIBILITIES:

  • Extend a heartfelt greeting to guests upon their arrival, ensuring their experience begins with a warm embrace that sets the tone for an unforgettable stay.


  • Act as the Master of check-in and check-out procedures, orchestrating each step with precision to ensure efficiency and accuracy that leaves guests feeling like VIPs.


  • Act as the quintessential concierge, addressing guest inquiries, fulfilling requests, and resolving concerns with a blend of professionalism and genuine care.


  • Anticipate guests' desires with the finesse of a mind reader, going the extra mile to surpass their expectations and turn ordinary moments into extraordinary memories.


  • Collaborate seamlessly with other hotel departments, conducting the symphony of services to create a harmonious guest experience that sings with perfection.


  • Embody the spirit of hospitality with a perpetually positive attitude, consistently upholding the highest standards of service excellence and leaving a lasting impression on every guest.


REQUIREMENTS:

  • Demonstrate a track record of excellence in customer service or hospitality roles, showcasing your ability to engage with guests and elevate their experiences to new heights.


  • Command the art of communication with finesse, possessing exceptional interpersonal skills that allow you to connect with guests on a personal level while maintaining professionalism.


  • Exhibit a keen eye for detail and organizational prowess, ensuring that no request goes unfulfilled and every aspect of the guest experience is flawlessly executed.


  • Thrive in the dynamic environment of hospitality, where multitasking is a necessity and the pace is fast-paced, allowing you to shine brightest when the pressure is on.


  • Possess an unwavering passion for delivering exceptional service, driven by a desire to create moments that leave a lasting impact on guests long after they've departed.


  • Embrace the flexibility of various shifts, including evenings, weekends, and holidays, understanding that each presents its own opportunity to delight guests and exceed expectations


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