This position within the Client Onboarding & Lifecycle Management (COLM) team is responsible for leading the target operating model for Post Onboarding processes stemming from the Client Lifecycle Management Target Operating Model (CLM TOM) initiatives. Reporting directly to the head of Post Onboarding Review, you'll play a pivotal role in framing issues, defining scope, project management, and driving the development of effective and efficient frameworks, policies, and processes.
As a successful candidate, you'll excel in stakeholder management across the organisation, ensuring alignment with CLM TOM initiatives and processes. You should be a self-starter, possess excellent communication skills (from working group users/SMEs to senior management reporting), and exhibit an organised and systematic mindset.
Responsibilities:
- Establish and lead a cross-functional working group (WG) to align on the capability's direction within the Bank’s operational and strategic context.
- Plan and organise work components essential for delivering key aspects of the capability.
- Guide the WG in developing the capability roadmap in the medium term and defining immediate-term business requirements.
- Create necessary artifacts to support the initiative.
- Support the Organisation in effectively engaging with the CLM TOM Programme.
Requirements:
- Experience in Private Banking front office context and understanding of business integration needs for successful implementation.
- Proficiency in PowerPoint, Excel/Power BI, and Word applications.
- Strong grasp of project management tools, principle-based design, organised change, and issue-based problem-solving.
- Excellent command of English and effective communication abilities.
- Meticulous, conscientious, with the ability to work independently and meet deadlines.
