Responsibilities:
· Oversee and manage the operations of the restaurant in Singapore, ensuring efficient and effective performance across all outlets.
· Lead the establishment and execution of operational strategies to drive growth and profitability.
· Develop and implement policies and procedures to maintain high standards of service, cleanliness, and product quality.
· Provide leadership and guidance to the restaurant management team, fostering a positive and productive work environment.
· Conduct regular inspections and audits to ensure compliance with company standards and regulations.
· Collaborate with other departments such as marketing, finance, and human resources to achieve business objectives.
· Stay abreast of industry trends and market dynamics to capitalize on opportunities and mitigate risks.
· Cultivate strong relationships with suppliers, partners, and stakeholders to support business growth and expansion.
· Handle escalated customer complaints and issues, resolving them promptly and effectively.
Requirements:
· Proven experience in restaurant management, with a track record of building successful operations from inception to maturity.
· In-depth knowledge of the Singaporean restaurant market, including consumer preferences, competition, and regulatory requirements.
· Strong leadership and management skills, with the ability to inspire and motivate teams to achieve targets and objectives.
· Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
· Demonstrated ability to handle multiple priorities in a fast-paced environment while maintaining attention to detail.
· Bachelor's degree in business administration, hospitality management, or a related field preferred.
· Minimum of 5-10 years of relevant experience in the food and beverage industry, with a focus on restaurant operations.
· Flexibility to work evenings, weekends, and holidays as needed.
