Job Description
- To liaise with the different ICT internal and external providers/vendors for the technical management/support
- Proactively attending to resolve vessel’s IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects
- Ensuring that vessel IT equipment and services and satellite communications are stable and available in accordance with business continuity.
- Providing excellent IT support and quality of service to all vessels
- With the guidance of the Fleet IT Manager, overseeing the completion of thorough assessments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps
- Proactive and open communication with the Fleet IT Manager in the implementation of updated cybersecurity methods and policies
- Installing, testing, maintaining, and providing support for all on-board hardware and applications
- Building and maintaining the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content
Job Requirement
- Minimally Degree in Computer Science/Engineering, Electrical or Electronics and Communication Engineering or equivalent
- Experience and successful track record in vessel IT support and infrastructure, delivery, within a global shipping company, dealing with a broad set of activities within a fast-paced environment, whilst managing pressure well.
- Advance Networking skills and working knowledge with firewall and managed switch configuration.
- Experience in Windows Server Administration, VMARE and Virtualization implementation.
- Practical experience and working knowledge of vessel IT application management, database management, cybersecurity practices, incident management, and (VSAT. L=Band, LEO) satellite communication equipment
- Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines
- Excellent problem-solving skills together with the ability to support decisions with sound reasoning and judgment.
- Clear, precise, and confident in verbal and written communication to support credibility and position of expertise
- Flexibility to work prolonged hours and travel as necessary.
