Established in 1959, Cathay Photo since its very beginning has been driven by the objectives of providing the best photographic equipments, pricing and service to our customers. We’re now looking for retail assistant to provide high-level customer service at the retail level.
Basic + Commission + Medical, insurance and dental benefits
Working hours: 10am - 7pm (Mon - Sat with alternate weekdays off)
Job Description
- Explain functions and qualities of our products to customers either over the phone, counter or email, if any
- Identify customers’ needs and recommend suitable related products/solutions
- Assist troubleshoot product issues with customers
- Restock items that are running low and maintain proper product display
- Assist with stock count and placement of new products
- Keep track of receivable for credit note or compensation from suppliers
- Perform cleaning and maintenance of retail store to ensure it is clean, well maintained and presentable
- Execute any other ad hoc duties and responsibilities which the Company may assign from time to time at its discretion
Job Requirements
- Minimum GCE ‘O’ Levels or equivalent
- Fluent in English to communicate with English-speaking customers
- Minimum 1 year of experience from retail industry
- Able to work retail hours and on weekends
- Excellent knowledge and keen interest in photography / videography and digital Imaging/ IT solutions will be highly advantageous
- Highly customer and service-oriented with strong passion for retail operations and good track record of achieving sales targets in similar or relevant industry
- Basic knowledge of MS Office
- Pleasant personality and well-groomed
