Your Role
We are looking for a Customer Service Coordinator to provide customer service support via phone and email.
What Will You Do
- To provide customer service support via phone and email.
- To attend to customer’s enquires on product, RFQ and deliveries.
- To prepare shipping documents, import and export documentation.
- To monitor and ensure outgoing shipments being delivered as prescribed.
- To monitor and ensure incoming shipments being cleared timely.
- To perform processing of invoice promptly.
- To extract and tabulate data for report analysis using Microsoft Office Suite.
- To perform general housekeeping within the workplace and maintain a safe working environment.
- To perform any ad-hoc duties as assigned by the Management.
What Do We Want
- At least a GCE O Level or equivalent.
- At least 1 year of working experience in the related field.
- Able to perform overtime work when required.
- Good interpersonal and communication skills.