Key Responsibilities
- Act as the primary point of contact for customer account management and establish trusted relationships with key accounts and stakeholders
- Ensure timely and successful delivery of solutions aligned with client needs and objectives
- Identify opportunities in existing accounts for cross-selling and upselling, driving revenue growth and customer value
- Communicate progress of initiatives to stakeholders in clear and concise language
- Proactively develop new business with existing clients and identify areas for improvement
- Forecast and track key account metrics to inform strategic decision-making and drive business growth
Key Requirements
- Minimum Diploma in Business Administration or related field
- Working experience in Sales / Account Management or similar role
- Skilled in data analytics tools and reporting
- Proven ability to manage a range of clients, while maintaining a keen attention to detail
