- Compliant management.
- Knowledgeable of industry and governmental regulations affecting product quality.
- Develops, implements, revises and maintains quality standards, tools and methods for processing materials into finished products.
- Management of complaint including assisting in investigation, trending of complaint.
- Report the Quality metric related to complaint.
- Documentation change management.
- Drives quality improvement and cost reduction using Six Sigma or Lean methodology.
- Compilation of product registration dossier.
Major Responsibilities:
- To ensure all document change packages are processed timely and accurately.
- To conduct internal and external audits and maintained the audits schedule.
- Responsible for compliance activities in the plant.
- Responsible for SAP & POMS changes and verification of recipes, inspection plan, etc.
- To ensure all complaints are properly investigated per Abbott’s requirements and responded to affiliates in a timely manner.
- To ensure metrics for complaints are collated and trend.
- Knowledge of basic principles, methods, technologies and practices of a professional/ technical field.
- General knowledge of procedures and activities within own work area.
- Focused on learning the key aspects and duties of the job being performed.
- Applies research, information gathering and analytical skills.
- Handles detailed, structured problems.
- Works on assignments where judgment is required a majority of the time.
- Works under general direction, seeks assistance as needed.
- Contributes to own team/ closely related teams through quality and accuracy of own output.
- Conveys information in a concise and professional manner.
- Asks effective questions and solicits feedback to understand needs.
- Anticipates future needs based on past transactions.
- Ensure product registration is completed in a timely and accurate manner.
- Any other duties as assigned by supervisor.
Skills/Experience Requirements:
- 2 to 3 years of experience in manufacturing or relevant experience or equivalent combination of education and work experience.
- Good communication and report writing skill, result oriented.
- Effective communication with internal customers (affiliates, regulatory affairs, materials management, project teams, etc.) and external customers (print suppliers, TPMs, etc.).
- Ability to perform multi-tasking.
- Ability to work independently and with a sense of urgency.
- Proven problem-solving capability, customer focus and good leadership.
Education:
- Bachelor of Science Degree in Food Science, Food Technology, Dairy Science or related discipline or Diploma with minimum 3 to 5 years of experience.
