About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.
About the role
Restaurant Manager (Nobu Singapore)
The Restaurant Manager oversees the efficient and profitable operation of the hotel's dining facilities, ensuring exceptional customer service, maintaining quality standards, and effectively managing restaurant staff. As a pivotal figure, the Restaurant Manager plays a crucial role in ensuring an exceptional dining experience for both hotel guests and the general public. Their ability to uphold high service standards, manage staff efficiently, control costs, and promote the restaurant is essential for the overall success of the hotel.
What you will do
The role involves overseeing all aspects of restaurant operations, from daily procedures to cleanliness, safety, menu development, and customer management. Addresses guest concerns promptly, and ensures a welcoming dining experience. Manages staff training and supervision to ensure exceptional service delivery, as well as scheduling and performance evaluations, fostering a positive and motivated team environment. Monitors financial performance analysis, budget management, and implements cost-effective measures to maximize profitability. Maintains high food and beverage standards through regular inspections, ensures consistency in preparation and presentation, and collaborates with kitchen staff to uphold quality. Ensures compliance with health, safety, and food regulations by managing licenses and permits, as well as enforcing related policies and procedures. Develop and implement marketing strategies to attract new customers and retain regular patrons, organize special events and promotions, and enhance restaurant visibility by utilising social media and digital platforms.
What you bring
- Minimum of 6 years of service experience in a luxury hotel or Michelin restaurant, including 2 years in a managerial role.
- Preferably a Diploma graduate in Hospitality Management, Business, or its equivalent.
- Proven proficiency in restaurant management.
- Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
- Skilled in building and maintaining relationships across departments and with guests.
- Proficient in restaurant software/systems, F&B operations, quality management and regulatory compliance.
What we offer:
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
- Career growth opportunities
- Unique strong culture
- Best-in-industry training
- Complimentary stays at Four Seasons properties (based on availability), with discounted meals
- Paid holidays/vacation
- Dental and medical/life insurance
- Employee service awards/Birthday Gift
- Annual employee party/social and sporting events
- Complimentary meals in dedicated employee restaurant
Schedule & Hours:
This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays
