Responsibilities:
- Identifying potential areas for trainee improvement and spotting opportunities for growth.
- Assessing employee performance to determine skill deficiencies.
- Enhancing learning tools and techniques.
- Arranging training materials and scheduling training sessions.
- Developing presentations, handouts, and educational materials.
- Assisting in creating general training guidelines, checklists, and visual aids.
- Crafting and delivering in-house training programs and materials as needed.
- Drafting training plans and submitting them to clients before initiating any internal on-site training.
- Aiding in measuring the effectiveness of learning initiatives.
- Providing training and addressing inquiries.
- Conducting physical Onboarding, On-the-Job training, and Job Skill Reviews.
- Conducting online soft skills training via platforms like ZOOM or Google Meet when necessary. Completing 2-3 monthly Observation Checklists to evaluate service quality, work standards, and areas for improvement at different job sites.
- Coordinating external training sessions when required.
- Compiling and forwarding training attendance and records to clients upon completion of training.
- Maintaining a well-organized filing system for all internal and external training records for audit purposes.
- Submitting weekly and monthly reports to the Training Manager.
- Preparing training reports for monthly meetings with the Head of Department (HOD).
- Conducting monthly meetings with Operations Supervisors, Executives, and Managers.
- Collaborating closely with the QEHS team on safety training and audits.
