· Provide support for trading desks running a proprietary cryptocurrencies trading system encompassing the entire front to back trading process
· Work closely with the engineering team to ensure the trading system operates 24 / 7
· Work closely with the infrastructure team to ensure the solution on the infrastructure meets best practices
· Monitor key system metrics and take pre-emptive actions to avoid production incidents
· Troubleshoot production issues and follow-up with the relevant departments until resolution
· Design and implement fixes and workarounds
· Liaise with application development team to address bug fixes and product enhancements
