- Salary: $2,500 - $3,000
- Working hour: Monday - Friday (8:30AM – 6:00PM)
- Working location: Toa Payoh
Responsibilities:
- Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
- Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
- Prepare billing for the completed Preventive Maintenance
- Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
- Generate Reports using excel ,vlookup and pivot table
- Coordinate inbound / outbound delivery of parts, and local shipment to customer site
- Create quote based on requested services from a customer and send the approved quote to the customer.
- Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
- Any adhoc duties assigned by Superior from time to time.
Requirements:
- Minimum GCE "O" Levels or above
- At least 2 years of relevant experience
- Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)
If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.
Whatsapp: +65 8525 2419
Email: [email protected]
Tan Man Ee Reg No: R22108289
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
