Responsibilities:
- Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
- Building and configuring CRM forms, views, dashboards and workflows
- Conduct solution testing and assist with user acceptance testing
- Conduct user and administrator training
- Create estimates for implementation tasks
- Create functional requirement and functional design for customizations
- Create Solution design to address client business, interface and performance requirements
- Data migration (Data mapping) from external systems into MS CRM
- Demonstrate MSCRM solution capabilities to the client
- Interact with prospects / clients to understand business requirements and document the same
- Provide MS Dynamics SME expertise to client and mentor team members
Requirements:
- 4+ years’ experience with Microsoft Dynamics 2016/365 CRM
- Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation
- Experience with CRM API, REST/ODATA and SOAP endpoints (preferable)
- Familiarity with Data Export Service and Azure SQL
- Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote
- SSIS or other ETL technologies
- Strong written communications especially related to articulating technical specifications
