Job Description:
We are looking for an enthusiastic eCommerce Product Manager with a background in digital product management, accounting and inventory management to join our dynamic Singapore team. The ideal candidate will possess a blend of eCommerce Product Management skills, and a strong understanding of the wine and alcohol industry.
As an eCommerce Product Manager, your primary focus will be on managing the end-to-end product lifecycle on the eCommerce platform, from listing optimisation to inventory management, and pricing strategies. Your efforts will play a critical role in driving sales growth, maximizing customer satisfaction, and achieving business objectives in positioning our company as a South East Asian eCommerce leader.
At the core of our business lies our commitment to our customers. Therefore, we seek a candidate who not only understands the importance of a customer-centric approach but also has the ability to deliver exceptional customer experiences.
Responsibilities:
Digital Product Listing and Optimization
Create detailed digital product listings on the company’s online stores and on existing and new marketplaces, including descriptions, images, and specifications, ensuring accuracy and consistency.
Optimise product listings for search engines (SEO) and eCommerce platforms to maximise visibility and conversion rates.
Monitor product performance metrics and make data-driven decisions to improve listing effectiveness.
Pricing and Promotions
Set competitive pricing strategies for products based on market trends, competitor analysis, and profit margins.
Plan and execute promotional campaigns, discounts, and special offers to drive sales and increase customer engagement.
Monitor pricing changes and adjust strategies as needed to maintain competitiveness while maximising profitability.
Product & Inventory Management
Implement inventory control measures to accurately track stock levels and minimise shrinkage.
Conduct regular digital stock audits to ensure inventory accuracy and identify discrepancies.
Accounts and Inventory support
Support accounting and inventory team members as needed, including onboarding new SKUs, managing warehouse costs, and optimising warehouse stock levels.
Help oversee the digital inventory management process to ensure warehouse stocks are optimised.
Provide back-up support to accounting and inventory team members when they are unavailable.
Performance Analysis and Reporting
Analyse eCommerce performance metrics, such as sales, conversion rates, and customer acquisition costs, to assess product performance and identify opportunities for growth.
Generate regular reports summarizing key performance indicators (KPIs), trends, and actionable insights for management review.
Use data-driven insights to optimise product ordering, assortment, pricing strategies, to achieve business objectives.
Collaborate with customer service teams to address product-related inquiries, issues, and feedback promptly and effectively.
Requirements:
Accounting or eCommerce degree.
Experience in eCommerce product management, logistics, digital inventory and accounting.
Understanding of warehouse wine inventory management.
