The restaurant:
Nestled in the heart of Singapore between the vibrant Singapore Chinatown and the lively Clarke Quay, born of wood and fire, Ember is a striking new experience that is designed to take guests on a culinary journey that explores the very heart of cooking—the open flame.
About the Role
We are looking for a Restaurant Manager to manage the business, people and strive for excellence in every detail of the operations. You must be someone who love to interact with guests, a sharp eye in identifying the service gaps and improvements and a strong passion for F&B.
Job Duties:
· Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)
· Display Leadership to create a motivated working environment for the team.
· Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.
· Project and set monthly KPI
· Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.
· Regularly review product quality and research new vendors
· Organize and supervise shifts
· Appraise staff performance and provide feedback to improve productivity
· Ensure compliance with sanitation and safety regulations according to government regulations.
· Control operational costs and identify measures to cut waste
· Generate reports on weekly, monthly and annual revenues and expenses
· Promote the brand in the local community through word-of-mouth and restaurant events
· Train new and current employees on proper customer service practices
· Lead in implementing policies and protocols that will maintain future restaurant operations
Job requirements
· At least 3 years in a managerial position in F&B industry
· Motivated (Leadership), result-oriented(result-driven) and a fast learner
· Good organizational and planning abilities
· Excellent interpersonal and communication skills
· Positive attitude with ability to influence and lead
· Computer literate and with excellent interpersonal skills
