- Responsible in monitoring and responding to the manager's email,
- Preliminary drafting of correspondence on the manager's behalf,
- Delegating work in the manager's absence,
- Diary management, planning and organising meetings, taking action points and writing minutes, preparing papers for meetings,
- Organising complex travel, planning and organising events,
- Improving office systems
- Conducting research, preparing presentations, managing and reviewing filing and office systems
- Managing ad hoc projects