Responsibilities:
- Manage Operations team for the daily monitoring of 5G Mobile RAN and security systems, ensuring prompt identification and resolution of faults and alarms.
- Manage the implementation and effective use of the Trouble Ticketing System, supervising the issuance and tracking of tickets to guarantee resolution of issues within agreed service levels.
- Collaborate with key stakeholders to create and refine processes and procedures for daily operations, system configuration, and ongoing maintenance.
- Liaise to evaluate, organize, and execute Change Requests, ensuring alignment and timely implementation.
- Work with with equipment vendors and service providers to validate software upgrades and patches.
- Schedule and manage the implementation of software upgrades and patches in the live network in collaboration with equipment vendors and service providers.
- Support network expansion and project implementations by coordinating efforts between StarHub, M1, and other partners.
- Serve as the primary liaison with vendors and contractors, overseeing all operational and project-related support tasks.
- In-charge of the 5G RAN OSS system and user management.
- Perform ad hoc duties as assigned.
Requirements:
- Bachelor’s Degree in Telecommunications, Electrical, Electronic or equivalent.
- Min of 3 years of relevant working experience.
- Previous experience with 4G radio, IP networking, IP address planning.
- Excellent knowledge of 5G networks, cloud computing, computer networking is a plus.
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]
EA License No: 13C6305
Reg. No.: R1981808
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
