Responsibilities:
- Oversee the day-to-day IT infrastructure operations and maintenance.
- Execute guidance to the Deskside team for IT request resolution.
- Act as the primary point of contact for IT operations and desktop support.
- Providing compassionate first-level IT assistance for End User Computing difficulties.
- Prepare and arrange meetings or conferences.
- Assist to the creation of IT policies and facilitate implementation of policy.
- Lead IT Service Management support structure development and digitalization efforts in IT infrastructure.
- Oversee IT recovery and incident management.
- Assist in project planning for new ITSM, IT infrastructure, and IT security tools.
- Manage IT assets availability, procurement, and vendor relationships.
- Facilitate inception of new IT application services and operational readiness testing.
- Perform other related duties as assigned.
Requirements:
- Bachelor's degree in IT, Computer Science, or equivalent.
- With 2 years of relevant experience.
- Experience in IT Service Management and team management.
- Knowledge of networking, cloud technologies, and cybersecurity.
- Ability to work independently with problem-solving skills.
- Willingness to work outside regular office hours when required.
Interested candidates who wish to apply for the advertised position, please click on theAPPLY button below to send in your resume to [email protected]
EA License No: 13C6305
Reg. No.: R24121398
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
