Responsibilities:
- Manage ecommerce store and ensure daily smooth operations.
- Ensure customer satisfaction and retention through effective account management.
- Act as the primary point of contact for client inquiries and requests.
- Collaborate with internal teams to ensure smooth order processing and delivery.
- Monitor sales performance and identify opportunities for growth.
- Analyze market trends and competitor activities to develop sales strategies.
- Prepare sales reports and present findings to the management team.
- Provide support and training to clients on product offerings and services.
- Resolve client complaints and escalate issues when necessary.
- Ad hoc duties as assigned.
Requirements:
- Degree or Diploma in Business Administration, Sales & Marketing, or equivalent.
- At least 2 – 3 years of experience in e-commerce/ e-marketplaces operation role
Interested candidates who wish to apply for the advertised position, please click on the 'APPLY' button below to send in your resume or send to [email protected].
EA License No: 13C6305
Reg. No.: R24120209
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
