Responsibilities:
Guest Relations:
- Greet and welcome all guests with a smile and cheerful appearance
- Receive and direct them to the respective meeting room
- Assist to make and serve drinks to guests, clients and directors
- Respond promptly and tactfully to guests’ requests and enquiries
- Organise catering for meetings and company events and ensure all VIP/guests are properly attended and served
Admin / Front desk:
- Handle incoming telephone calls in a timely, pleasant and professional manner
- Reservations of meeting rooms and ensure that meeting rooms are kept clean, neat and tidy at all times when not in use
- Sort and distribute incoming documents, mails and faxes promptly
- Frank outgoing mail, arrangement of courier and dispatch services
- Maintain Telephone Extension Lists and Directories, both internal and external
- Assist in keeping track of movement of Directors and Heads of Department
- Liaise with Buildings Maintenance for repairs, general maintenance and upkeep of office
- Liaise with telephone vendors and telco for any phone issues, line swaps, etc
- Arrange for printing of namecards for staff
- Monthly ordering of Stationery, Pantry Supplies, Paper, etc for all departments
- Assist to make overseas calls
- Booking of flights and accommodations
- Monitoring of all office expenses, utilities, etc
- Provide full administrative support to the Administration Manager including maintenance of office equipment and liaise with the Building Management on office facilities matters.
- Perform other duties as and when instructed by the Administration Manager.
Requirements:
- Min ‘O’ Level / Higher Nitec
- Preferably candidates with at least 1 year of experience in similar job scope
- Courteous, well-groomed with a cheerful disposition
- Demonstrate good interpersonal and communication skills, ability to interact with people of all levels
- PC literacy required (Word, Excel)
- Willing to work on rotating shifts and beyond work hours, if required
- Ex cabin crew / Frontline customer service personnel are welcomed to apply