Title: APPLICATION SUPPORT ANALYST
JD:
- The Application Support Engineer provide technical support for application related issues and supports the investigation involving key technologies and application domains.
- Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities
- Assist in implementation for standardization across technologies / domains of application
- Assist in investigation of complex user reported issues
Requirements / Qualifications
- 3-5 yrs of Technical / Application Support experience on multi technology platforms
- ITIL v3/v4 certification and strong service oriented experience / background preferred.
- Strong Knowledge and understanding of IT industry environment and business needs.
- Proven experience supporting Web / Mobile / Client based applications
For a quick discussion, you can reach out at +65 80111252 or email at [email protected]
Thanks, and Best Regards
Karanam Vijaya Kiran
(EA Registration no: R1443178)
Recruitment Manager
Helius Technologies Pte Ltd (EA Licence No: 11C3373)