Role Description:

This is a full-time on-site role as a Clinic Assistant. The role involves daily tasks such as communication with patients, receptionist duties, customer service, knowledge of medical terminology and patient care.

Essential Duties & Responsibilities:

• Registration of patients including but not limited to checking of Insurance eligibility, name, NRIC, contact no, address, drug allergies, patient’s declaration and temperature.
• Assisting doctors to chaperone, during procedures and ensuring equipment are sterile/ready for use.
• Preparation, replenishment, checking and dispensing of medications.
• Replenishment of medications and consumables as required.
• Collection of payment including but not limited to submission of Insurance claims.
• Attending to phone calls, scheduling, appointment, reminders, and medication follow-up.
• Handling administration and documentation of referrals, lab tests, and radiology services from various vendors
• Checking orders against invoices for all deliveries.
• Other duties assigned by Group Clinic Manager from time to time.
• Service oriented with excellent telecommunication and interpersonal skills.
• Initiative, self-motivated, Teamwork and result oriented.
• Able to work both independently as well as a good team player.
• Need to be adequately IT savvy.

Education and/or Experience:

Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma

Preferably able to speak mandarin as a significant number of our patients can only understand Mandarin.