Who Are We?
We are a platform company. Our mission is to create a digital ecosystem for organisations in which they can work at their most efficient, both internally among departments and externally with all their business partners.
Over 2 decades, we have been cognitively observing the world we work in and have since formed our unique perspectives on how we should work. Through our digital ecosystem, we are able to dynamically and continually invent new & practical ways to help our corporate clients tackle challenges quickly, cleverly and effectively.
We are inventors, improvers & integrators.
Responsibilities
* Manage Digitisation / Workflow / Exchange projects
* Key liaison officer between clients and internal business units
* Job scope encompasses consultation, negotiation & management
* Manage full project lifecycle from planning, execution, tracking and monitoring of SLA, review and reporting on project progress, project documentation & project P&L
* Provide project consultation and designing best practices for business workflow digitalization & document & data digitization
* Provide AI and ML consultation on data enrichment for new insights, workflow enhancements with more intelligence and B2B collaboration with better matching
* Accounts receivable oversight
* Provide pre-sales consultation
* Review “As-Is processes” and recommend “To-Be” processes to improve process effectiveness and efficiency for clients
Requirements
* Degree in IT/Computer Studies or Degree in Electrical/Electronic Engineering
* Preferably with at least 5 years’ experience in Software Development project management / corporate client services in a BPO service environment
* Experience in AI/ML implementation will be a plus point
* Familiar with Business Process Outsourcing implementation
* End to end project management experience for complex projects
* Demonstrates up selling sales experience to existing clients
* Experience with project consultation
* Experience with lean/sigma practices will be an added advantage
* Experience in contract negotiation will be an added advantage
* Positive attitude & is able to and comfortable at learning & picking up new knowledge & skills
* A team player with strong organizational and excellent communication skills
* Good interpersonal and analytical skills
* Ability to work in a fast-paced environment and handling tough and difficult situations
