** Entry Level Role / Fresh ITE / Diploma holders are welcome.
** Training will be provided.
This is a rotating 12-hour shift position responsible for overseeing day-to-day ground operations at the NOC (Network Operations Centre).
Responsibilities:
- Address escalations from internal and external stakeholders.
- Monitor the 24/7 NOC phone line and emails.
- Conduct network monitoring and fault management.
- Communicate network outage notifications to customers.
- Assist with daily SOC (Security Operations Centre) and IT monitoring tasks.
- Coordinate operational activities.
- Analyze and troubleshoot Layer 1 (fibre optic) network issues.
- Manage and respond to facility and security alarms.
- Promptly respond to incidents/breaches within the Central Office.
- Perform any other ad-hoc duties assigned by supervisors.
Requirements:
- NITEC or Diploma in any field.
- Ability to work 12-hour rotating shifts.
- No prior experience required; on-the-job training will be provided.
- Positive mindset and attitude.
- Strong communication skills.
- Comfortable working in a buddy system-oriented environment
Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.
We regret that only shortlisted candidates will be notified.
Job Code: PRIT
EA License No.: 01C4394
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