As part of the Venues and Events team and reporting to the Fitness Manager, the position of Gym Admin will support the establishment and day-to-day Gym operations of what will be one of the world’s leading sports and leisure facilities. Working closely with partners and the community at large, the successful candidate will work closely with management to deliver the operations of the Gym on both a day-to-day and an event mode basis for the benefit of the public of Singapore and elite athletes.
Responsibilities
- Facilitate and manage daily operations and program of the Gym, Fitness Classes and Kids’ Dance Classes
- Operate the POS cash register and handle various types of payments meticulously and efficiently
- Ensure accurate data entries of daily sales and administrative reports
- Responsible in managing class bookings and signing in and out of patrons
- Ensure patrons adhere to rules and regulations
- Attending to queries and feedback from patrons in a professional manner
- Conduct patron surveys and make recommendation for improvement of services and operational procedure
- Liaise with the facilities management team to support maintenance/cleaning programme at the venue
- Maintain cleanliness of the gym and presentation
- Ensure stock and inventory is adequate for operations
- Assist gym patrons with use of equipment in a safe and correct manner
- Work event days as required and ensure proper supervision of all activities taking place in the Gym and Fitness studio
- All other ad-hoc duties as required by the Management of Sports Hub Gym
Requirements
- Early morning/evening and weekend hours will be required at various time
- A positive attitude and dynamic approach, with the ability to be working out on the ground for long periods of the day
- Previous sport and leisure experience is considered an advantage
- A can-do attitude with focus on achieving results
- Pleasant personality and passion for service excellence
- Ability to apply conflict resolution and problem-solving skills in a diverse environment
- Is a proactive team player and prepared to support the endeavours of the wider collective
